CRM Specialist: Deepening in Machine Learning for Sales Analytics

Course overview

CRM Specialist focusing on Machine Learning for Sales Analytics 1. Fundamentals of Customer Relationship Management - Introduction to Customer Relationship Management - Working with CRM systems - Sales strategies - CRM automations 2. Data Analysis and Reporting in Sales - Introduction to data analysis methods - Using data for product optimization - Data visualization and reporting - Decision-making based on data 3. Introduction to Machine Learning - Basics of Machine Learning - Use cases in sales - Data preparation for Machine Learning - Understanding Machine Learning models 4. Sales Analytics with Machine Learning - Using Machine Learning to forecast sales figures - Customer segmentation with analytical tools - Valuable insights through predictive analytics - Case studies of applications 5. Sales Automation and CRM Integration - Automation of sales processes - No-code tools for developing automations - Integration of Machine Learning into CRM tools - Best practices for CRM automations 6. Final Project: Application of Machine Learning in Sales - Own project in the field of sales analysis - Practical application of Machine Learning techniques - Presentation of results - Feedback and suggestions for improvement

Upcoming dates

• 2026-09-03T22:00:00.000Z · 2027-07-26T22:00:00.000Z · München · Combined Learning