FinTech UX Essentials

Course overview

The FinTech UX Essentials course addresses the design and evaluation of user-centered interfaces for digital financial applications. It covers principles of user experience in the context of regulated financial products, transaction-based processes, and security-critical interactions. The goal is to impart methods for researching, conceptualizing, and validating UX solutions for banking, payment, and investment platforms. The course is embedded in the intersection of UX design, product development, and financial technology. Content Introduction to FinTech-specific UX fundamentals focusing on user needs in financial contexts, trust, accessibility, information architecture for complex data, and design of onboarding and KYC processes. Research methods and data usage including target group analysis, task and journey mapping, protocol analysis during transactions, and handling quantitative metrics such as funnel drop-off, error rates, and time to transaction. Interaction design and prototyping with pattern formation for payment flows, account management, and risk notices, creation of clickable prototypes, and derivation of UI components for consistent systems. Usability testing and measurement with planning of test scenarios for authentication and approvals, conducting moderated tests, A/B testing in sensitive flows, and evaluation based on defined metrics. Regulatory and security-related requirements such as accessibility, data protection principles, SCA/2FA design, error message and consent design, as well as documentation of UX decisions. Handoff and collaboration in the product team with handover to development, maintenance of design systems, ticket creation, specification of states, and coordination with compliance and support. Learning Objectives - Analyze user journeys for onboarding, KYC, and payment processes based on defined metrics - Identify usability issues in security-relevant interactions and error scenarios - Create low- and high-fidelity prototypes for transaction and account functions - Conduct moderated usability tests including test plan, screener, and evaluation - Evaluate variants through A/B testing considering drop-off and success rates - Implement UI components into a design system and integrate states for SCA/2FA Career Prospects The course content is applicable in fields such as UX design with a focus on financial applications, with tasks in research, interaction design, and prototyping. Typical job roles include product designers in FinTech teams who conceptualize payment flows, onboarding, and account functions. The course addresses content for roles such as UX researchers in regulated environments focusing on test planning, data evaluation, and documentation. Areas of application also exist in UI/design system management for financial platforms. Summary The FinTech UX Essentials course covers user-centered design, prototyping, and testing procedures for digital financial applications while incorporating regulatory and se…

Upcoming dates

• 2026-10-04T22:00:00.000Z · 2027-03-24T23:00:00.000Z · Leipzig · Combined Learning
• 2026-10-04T22:00:00.000Z · 2026-12-28T23:00:00.000Z · Leipzig · Combined Learning
• 2026-11-01T23:00:00.000Z · 2027-04-21T22:00:00.000Z · Leipzig · Combined Learning
• 2026-11-01T23:00:00.000Z · 2027-01-25T23:00:00.000Z · Leipzig · Combined Learning