Nonviolent Communication II in Nursing

Course overview

In professional daily life, conversation situations arise daily that are characterized by time pressure, differing interests, and high workloads. Conflicts are inevitable and can significantly burden collaboration and personal job satisfaction. In this 4-week training course on Nonviolent Communication, you will learn to perceive such situations more consciously, better categorize them, and shape them constructively. The focus is on a communication approach that enables you to understand both your own feelings and needs as well as those of your counterpart more clearly. This will help you develop the ability to not only conduct conversations reactively but also to actively steer them and defuse conflicts early on. The goal is to promote a culture of appreciative communication in which misunderstandings are reduced and solutions are developed collaboratively. You will learn practical methods to remain calm and structured even in tense situations. This is not just about theory, but primarily about the concrete application in professional daily life - in teams, in dealing with superiors, and in contact with clients.