Professional Project Management

Course overview

Course Description The course "Professional Project Management" helps you to specifically develop your skills in project management, communication, and IT service management. The focus is on practical competencies that qualify you for both traditional and modern project environments. You will gain comprehensive knowledge in PRINCE2®, prepare for recognized certifications, and enhance your communication and conflict resolution skills for everyday professional life. At the same time, with ITIL® Foundation, you will receive a solid insight into the structures of effective IT service management. The training is aimed at individuals who want to professionalize their role as project managers and apply internationally recognized standards. Course Content Overview Communication and Conflict Management - Basics of Communication - Dealing with Emotions - Intercultural Communication - Communication in the Application Process - Communicating with Confidence - Corporate Communication - Thoughts and Attitudes in Conversation - Creating Proximity, Overcoming Conversation Barriers - Perspective Shift: Taking the Position of the Conversation Partner - Self and External Perception - Recognizing, Communicating, and Defending Boundaries - Active Listening - Successfully Conducting Negotiations - Giving and Receiving Feedback - Questioning Techniques - Values-Oriented Communication - Clarity in Communication - Communication in Teams - Meetings - Conflict Management: Dealing with Disruptions and Aggressions - Guiding Conversations, Mastering Conflict Situations - Solution-Oriented Communication Project Manager with PRINCE2® Certification - Introduction to Project Management - Terms and Concepts of PRINCE2® - Features, Scalability, and Structure of PRINCE2® - Basic Principles, Themes, and Processes - Exam Preparation and Foundation Exam - Application of PRINCE2® Basic Principles - Application of PRINCE2® Processes: Preparing/Initiating/Directing a Project, Managing a Phase Transition, Controlling a Phase, Managing Product Delivery, Closing a Project - Exam Preparation and Practitioner Exam ITIL® Foundation - Introduction to the Central Concepts of IT Service Management - Introduction to the Basic Concepts of ITIL 4 - The Four Dimensions of Service Management - The Components of the ITIL Service Value System - The Management Practices in ITIL 4 - Exam Preparation and Exam Conclusion With the training "Professional Project Management", you will gain a strong foundation for your career as a project manager. You will acquire professional methodological competence, strengthen your communication skills, and obtain internationally recognized certificates in PRINCE2® and ITIL®. A practice-oriented course for anyone who wants to present themselves competently and confidently in the project world.

Upcoming dates

• 2026-10-18T22:00:00.000Z · 2027-06-22T22:00:00.000Z · München · Combined Learning
• 2026-10-18T22:00:00.000Z · 2027-02-17T23:00:00.000Z · München · Combined Learning
• 2026-11-01T23:00:00.000Z · 2027-07-06T22:00:00.000Z · Augsburg, Bayern · Combined Learning
• 2026-11-01T23:00:00.000Z · 2027-03-03T23:00:00.000Z · Augsburg, Bayern · Combined Learning
• 2026-11-02T23:00:00.000Z · 2027-03-04T23:00:00.000Z · Passau · Combined Learning