Salesforce Administrator

Course overview

This intensive training covers the role of the Salesforce Administrator in ongoing operations: user and license management, data import and data quality, controlled changes through test environments, and user support. Your competencies As a Salesforce Administrator, create, modify, and deactivate user accounts Assign licenses according to team needs and monitor inventory Prepare, execute, and check data imports for duplicates Test changes in a test environment before approval Receive and resolve user inquiries Users and Licenses Onboarding and offboarding employees in the system Types of licenses and license inventory Login issues and locked accounts Data in Operations Data import and export Duplicate checking and cleaning Data backup Responsibilities of the Salesforce Administrator Test and production environment Change log and approval process Coordination with departments, IT, and implementation partners Application in Professional Life Equip new employees with access and licenses at the start of their work Clean and import data from a trade fair list Schedule planned changes with departments Document frequent user questions as a Salesforce Administrator in a knowledge base Professional Fields Salesforce Administrator in sales and service organizations Salesforce partners and implementation service providers The configuration of objects, flows, and permissions is covered in the offering "Salesforce Administration - Objects, Flows, and Permissions".

Upcoming dates

• 2026-10-29T23:00:00.000Z · 2027-03-16T23:00:00.000Z · Aachen · Combined Learning
• 2026-10-29T23:00:00.000Z · 2027-03-16T23:00:00.000Z · Zwickau · Combined Learning
• 2026-10-29T23:00:00.000Z · 2027-03-16T23:00:00.000Z · Zweibrücken, Pfalz · Combined Learning
• 2026-10-29T23:00:00.000Z · 2027-03-16T23:00:00.000Z · Zschopau · Combined Learning
• 2026-10-29T23:00:00.000Z · 2027-03-16T23:00:00.000Z · Zittau · Combined Learning