Salesforce

Course overview

Salesforce is the central CRM platform in many organizations: Anyone working with Salesforce must understand the system - from data structures to process automation. This training provides you with the necessary skills to work systematically and efficiently with Salesforce. What you will learn Salesforce: Structure and basic concepts Customer management in Salesforce Sales processes and Sales Cloud Data management and security Reports and dashboards in Salesforce Course content The course focuses on Salesforce as a CRM platform. You will learn about the basic structure, how customer relationships and sales processes are represented, and how to work with reports and data. The focus is on practical scenarios from sales and daily system usage with Salesforce. Who is this training for This training is aimed at CRM users, sales staff, and Salesforce beginners who want to work systematically with the system. You should have basic knowledge in sales or customer management; prior knowledge of Salesforce is not required. Your qualification The training concludes with a certificate from the provider, documenting your competence in using Salesforce. Your prospects With this qualification, you can pursue roles such as Salesforce Administrator, CRM Manager, or Sales Clerk with Salesforce specialization. You will also enhance your profile as a sales representative with system expertise.

Upcoming dates

• 2026-08-30T22:00:00.000Z · 2026-10-04T22:00:00.000Z · Virtuelles Klassenzimmer
• 2026-08-30T22:00:00.000Z · 2026-11-08T23:00:00.000Z · Virtuelles Klassenzimmer
• 2026-09-29T22:00:00.000Z · 2026-12-08T23:00:00.000Z · Virtuelles Klassenzimmer
• 2026-09-29T22:00:00.000Z · 2026-11-03T23:00:00.000Z · Virtuelles Klassenzimmer