Scrum Master, Scrum Product Owner, and ITIL 5

Course overview

The training program for Scrum Master, Scrum Product Owner, and ITIL Foundation (Version 5) combines the two central roles in the Scrum team with the fundamentals of IT service management. The Scrum Master section focuses on team coaching, moderation of Scrum events, and management of the Product Backlog and Sprint Backlog, while the Scrum Product Owner section covers product vision, backlog management, and value creation. ITIL Foundation (Version 5) complements the training with the four dimensions of service management, the seven guiding principles, and key management practices for digital products and services. Together, the three modules create a practical understanding of agile teamwork and modern IT service management. The duration of the training depends on the composition of the course modules and the individual prior knowledge. Agile Scrum Master o Agile concepts and differentiation from frameworks such as Kanban, XP, or SAFe o Responsibilities of the Scrum Master in the team and organizational context o Team coaching, conflict management, and removal of obstacles o Maintenance and prioritization of Product Backlog and Sprint Backlog o Agile planning and estimation methods as well as progress tracking o Scaling agile projects and introducing Agile in organizations o Exam preparation and certification: Agile Scrum Master Agile Scrum Product Owner o Development of a product vision and a product roadmap o Formulation of user stories, epics, and acceptance criteria o Building and prioritizing the Product Backlog o Release planning and estimation of team velocity o Managing the backlog in complex and large projects o Stakeholder communication and continuous value enhancement o Exam preparation and certification: Agile Scrum Product Owner ITIL Foundation (Version 5) o Key terms such as Digital Product, Digital Service, and Experience Level Agreement o The four dimensions: Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes o The seven guiding principles, including focus on value, iterative approach, and collaboration o Service Value System and digital product and service lifecycle from discovery to support o Management practices such as Incident Management, Problem Management, and Change Enablement o AI governance and aspects of digital product and service delivery o Exam preparation and certification: ITIL Foundation (Version 5) Next step: Request a non-binding consultation for individual course composition and flexible start dates. This training can be combined with other courses from our offerings in IT and project management (PRINCE2®, Kanban, DevOps, AI) as well as Microsoft® Office. Through the Qualification Opportunities Act, it is also possible to complete the training while working.

Upcoming dates

• 2026-10-25T23:00:00.000Z · 2026-12-03T23:00:00.000Z · München · Combined Learning
• 2026-10-25T23:00:00.000Z · 2026-12-03T23:00:00.000Z · Nürnberg, Mittelfranken · Combined Learning
• 2026-10-25T23:00:00.000Z · 2026-12-03T23:00:00.000Z · Düsseldorf · Combined Learning
• 2026-10-25T23:00:00.000Z · 2026-12-03T23:00:00.000Z · Berlin · Combined Learning
• 2026-10-25T23:00:00.000Z · 2027-01-14T23:00:00.000Z · Köln · Combined Learning